Reviewed by Ruman
Can a poor experience at a restaurant be redeemed by great service from the staff?
Cook’n Saj is a Lebanese inspired restaurant serving Saj (a street food found in Beirut), burgers and salads using halal, locally sourced, organic meat. The restaurant has both table seating as well as a sofa area suitable for a quick bite or tea break.
The wrap had been freshly baked on their in-house saj (domed griddle). This was a great quick bite with the flavours in the saj complementing one another well. The pickles added a subtle tanginess to the wrap and the chicken itself had a good flavour too.
Having been there twice now, if there’s one thing we can’t fault it’s the service. The staff and owners who happen to be two brothers are very friendly. You’ll generally find at least one of the brothers in the restaurant as well as their mum in the kitchen. On this occasion, as mentioned earlier, it took almost an hour for a very simple dish to come out. The restaurant wasn’t packed but it did look like they had a lot of orders for delivery.
When Zohra asked what was going on with the food they apologised profusely and insisted we stay until the food came. A plate soon came to us with the waiter saying ‘there are no hidden messages on this plate’. Initially, I didn’t understand what he was talking about until I noticed they’d written ‘don’t leave us’ on the plate. They also offered a complimentary side to apologise for the delay in service. We appreciated that they acknowledged the delay and their attempt to make up for it. It certainly got us thinking about how personal service can redeem a restaurant when food takes a very long time.
Halal Status: All meat served is halal and organic. Alcohol is not available
Address: 5 Rue Bernard Palissy, 75006 Paris, France
Nearest stations: Saint-Germain-des-Prés
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Forever consumed by a mixture of wanderlust and FOMO, her interests include all things social media, travel, charity, photography and food.
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